> For the complete documentation index, see [llms.txt](https://docs.cloudnotte.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudnotte.com/admin/users/parents-overview/how-parents-can-access-their-account-on-cloudnotte.md).

# How parents can access their account on Cloudnotte

Their unique userID and password, should be provided to them by the Administrator.

The parent should then search [www.cloudnotte.com ](https://www.cloudnotte.com/)on their browser.

<figure><img src="/files/6BbTn1unOkODsN0JltPI" alt=""><figcaption><p>Landing page of Cloudnotte website</p></figcaption></figure>

Next, **Log in** at the top right of the screen should be clicked.

<figure><img src="/files/MHiam0CrLRrr8QUJgRVs" alt=""><figcaption><p>Login page</p></figcaption></figure>

The Login page should be filled with the unique ID and password given to them.

Then click **Login** and then they will be logged in to their account.

Note:\
If the parent encountered an error while accessing the account, he/she should check for the following:\
1\. Ensure the internet connection is active\
2\. Ensure the User ID and password were filled correctly.\ <br>

If the issue persist you can contact support: [hello@meghee.com](mail:hello@meghee.com)