# How staff can access their account on Cloudnotte Their unique userID and password, should be provided to them by the Administrator. The staff should then search [www.cloudnotte.com ](https://www.cloudnotte.com/)on their browser.

Next, **Log in** at the top right of the screen should be clicked.

The form should be filled with the unique ID and password given to them. Then click **Login** and then they will be logged in to their account. Note:\ If the staff encountered an error while accessing the account, he/she should check for the following:\ 1\. Ensure the internet connection is active\ 2\. Ensure the User ID and password were filled correctly.\ If the issue persist you can contact support: [hello@meghee.com](mail:hello@meghee.com) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.cloudnotte.com/admin/users/staff-overview/how-staff-can-access-their-account-on-cloudnotte.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.