# Communication

Cloudnotte optimizes communication by providing a centralized platform for sending messages, announcements, and updates to students, parents, teachers and administators. Cloudnotte allows communication to occur anytime, anywhere as long as users have access to the internet.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FEO0qOQQ4f4xgNsbSvdZ1%2FScreenshot%202024-04-16%20105227.png?alt=media&#x26;token=1f3af4c9-f5b6-4d70-852c-e4337451f2d7" alt=""><figcaption><p>Overview of Communication module</p></figcaption></figure>

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2F1kReMLb4xq9KmKl7Pfky%2FScreenshot%202024-04-16%20105244.png?alt=media&#x26;token=a9d4f7e8-0100-4a65-b210-61539d5b9974" alt=""><figcaption></figcaption></figure>

This card shows the number of messages sent.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FEXqtFp184hmJhWDvUHyy%2FScreenshot%202024-04-16%20105253.png?alt=media&#x26;token=528b5c3d-0aea-498c-b952-b1c8ac35d6cd" alt=""><figcaption></figcaption></figure>

This card shows the Bulk SMS Balance.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FNOQDYEffuLsCv98mKp0i%2FScreenshot%202024-04-16%20105308.png?alt=media&#x26;token=04b47643-8d60-41ab-a995-96e6b5c573f9" alt=""><figcaption></figcaption></figure>

This card shows the Email balance.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2Fk1jvqh8v7KdJcfYQL6f6%2FScreenshot%202024-04-16%20105334.png?alt=media&#x26;token=5424f01d-b777-4c7e-a471-245eeb8d2d27" alt=""><figcaption></figcaption></figure>

Messages sent would appear just as we have above.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FZ0jIfeaZ8EOb6ioQ7ylj%2FScreenshot%202024-04-16%20105342.png?alt=media&#x26;token=7753c4c8-dda4-4e84-9d2c-c8feb77785b1" alt=""><figcaption></figcaption></figure>

You can use this search bar to search for a particular message.

<div><figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FKsLOINWmSIZsKKhGT9gH%2FScreenshot%202024-04-16%20105348.png?alt=media&#x26;token=b6b344f7-2b2d-462c-ab33-4484f6d0682a" alt=""><figcaption></figcaption></figure> <figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FuAGOho6oRIk67BFEdYwF%2FScreenshot%202024-04-16%20105354.png?alt=media&#x26;token=d9edef48-0ef1-4516-9825-0d0f78f023ee" alt=""><figcaption></figcaption></figure></div>

This shows the number of messages that will appear per page. You can adjust it to your preference.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2Fckzk66bAnEKS4gWjD73s%2FScreenshot%202024-04-16%20105412.png?alt=media&#x26;token=55a62aba-aa23-475d-be22-32041443fcb2" alt=""><figcaption></figcaption></figure>

This is the reviews section.&#x20;

Reviews refer to feedback or evaluations provided by users, such as students, parents, or others. These reviews can help people make informed decisions about various aspects of the school, such as teachers, facilities, and overall experiences. They provide valuable insights and can contribute to building a transparent and trustworthy community within the school.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FRUKMjbmSUlhFXcrk791N%2FScreenshot%202024-04-16%20105425.png?alt=media&#x26;token=bb9b7153-cbee-4440-a1db-0212376d9373" alt=""><figcaption></figcaption></figure>

This card shows the total number of reviews your school has.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FNTIA0vzPcbwiGPWXxTC6%2FScreenshot%202024-04-16%20105430.png?alt=media&#x26;token=eba857ad-b7b2-4191-b6a3-bd5e5c8a1e15" alt=""><figcaption></figcaption></figure>

This card shows the amount of positive reviews your school has, represented as a percentage.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FiMN8v0yWXi50iWxmrwxi%2FScreenshot%202024-04-16%20105439.png?alt=media&#x26;token=8213e201-69d2-4a61-9451-cb044065b911" alt=""><figcaption></figcaption></figure>

This card shows the amount of negative reviews your school has, represented as a percentage.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FNrHOgmmYmfPH7Uf4aByH%2FScreenshot%202024-04-16%20110241.png?alt=media&#x26;token=f282ee77-f308-49da-a94e-baa335823143" alt=""><figcaption></figcaption></figure>

Reviews about your school would appear just as we have above.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2F4RC2ojhXFJeytaEyqWbB%2FScreenshot%202024-04-16%20110414.png?alt=media&#x26;token=03fa7a5e-ef0c-4648-ba4e-a312c02de28c" alt=""><figcaption></figcaption></figure>

"Send Message" is a feature that allows the administrator to send messages to members within the school community. It provides a convenient and secure way for individuals within the school community to communicate and exchange information. This feature enables the administrator to send private messages, ask questions, share updates. It promotes effective communication and fosters a sense of connectivity.

To send a message, Click "Send Message". It is located at the top right of your communication module.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2Fgdi7ecT9Q5dynjKTiPBo%2FScreenshot%202024-04-16%20110432.png?alt=media&#x26;token=a10b5cdd-5c87-4822-9439-9c10984bc967" alt=""><figcaption></figcaption></figure>

Once that is clicked, this form comes up on your screen. Fill it with the appropriate information then, click "Send Message",

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2Fa4kZG43QpdzBslWxuz2j%2FScreenshot%202024-04-16%20110446.png?alt=media&#x26;token=d76f9ba8-0a5c-48b4-80c4-41261071350e" alt=""><figcaption></figcaption></figure>

In this communication module system, the users need to have credits or communication units in order to send messages. These credits or units act as a form of currency within the communication module, allowing users to send messages based on the number of credits they have.&#x20;

To fund units, Click "Fund Units". It is located at the top right of your communication module, just beside "Send Message".

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2F7HsN1bjkeGVyR6EemKRA%2FScreenshot%202024-04-16%20110455.png?alt=media&#x26;token=c3839f55-2692-49cc-9163-424f020975b4" alt=""><figcaption></figcaption></figure>

Once that is clicked, this comes up on your screen. Fill it with the appropriate information, and click "Proceed".

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FqpEmvcQf9YI2PdyIog1q%2FScreenshot%202024-04-16%20110503.png?alt=media&#x26;token=c65ee4f0-f289-4e9c-ac03-1258ea416f59" alt=""><figcaption></figcaption></figure>

Sending a newsletter means sharing important updates and information with parents. It's like sending an email or message that contains news, announcements, upcoming events, and other relevant details. Newsletters are a great way to keep everyone informed and engaged in a convenient and organized manner.&#x20;

When it comes to newsletters, using e-newsletters instead of traditional paper ones have awesome benefits. E-newsletters are cost-effective, eco-friendly, and can be sent out instantly to reach parents faster. Plus, they offer interactive content and can be accessed conveniently on various devices.&#x20;

To send a Newsletter, Click "Send Newsletter". It is located at the top right of your communication module, just beside "Fund units".

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2Fu8W7o6CpREVcUHfrHVFJ%2FScreenshot%202024-04-16%20110526.png?alt=media&#x26;token=25ed9281-411a-4d13-8bdb-80caeb258631" alt=""><figcaption></figcaption></figure>

Once that is clicked, this form comes up on your screen. Fill it with the appropriate information, and click "Send Newsletter".

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FL63ZyWZOqd0DuXwldeV4%2FScreenshot%202024-04-16%20110535.png?alt=media&#x26;token=a5e85f10-1ab5-4af2-867b-488186a4d556" alt=""><figcaption></figcaption></figure>

Message history refers to a chronological record or log of all the messages exchanged within the communication platform. It captures the conversation timeline, including the content, and participants involved in each message. Message history serves as a valuable reference, allowing the administrators to review past conversations, track important information, and maintain a comprehensive record of communication for future reference or analysis

To check your message history, Click "Message History". It is located at the top right of your communication module, beside "Send Newsletter".
