# How to change a parent password on Cloudnotte

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FNV0ZAaZeA1c7o4SX4utj%2FScreenshot%202024-05-03%20141739.png?alt=media&#x26;token=7de366a9-0125-495e-b2ae-eb39543a173e" alt=""><figcaption><p>Parent profile</p></figcaption></figure>

Click on the Parent for whom you want to change the password.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2FPXpfdjnVOxZax885oGnQ%2FScreenshot%202024-05-03%20141759.png?alt=media&#x26;token=04a12084-322b-4d60-82b4-c2b027f37f9e" alt=""><figcaption><p>Selected Staff Profile</p></figcaption></figure>

Once you click on the Parent's name, a full profile of the Parent comes up on your screen.

Click on **Update Password** at the right hand corner of your screen.

<figure><img src="https://3775903134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5g0GGFpfhvySUx2WRT%2Fuploads%2F6xm1yGdx8Rr2JDj35Ehd%2FScreenshot%202024-05-03%20141818.png?alt=media&#x26;token=75b46e86-6c1c-4fb6-8cae-1c9f11031c13" alt=""><figcaption><p>Update password</p></figcaption></figure>

Note:\
If you encountered error while changing a parent's password, you should check for the following:\
1\. Ensure your internet connection is active\
2\. Ensure you  filled the same password fo**r New Password** and **Confirm Password**.\ <br>

If the issue persist you can contact support: [hello@meghee.com](https://mail:hello@meghee.com)
