> For the complete documentation index, see [llms.txt](https://docs.cloudnotte.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cloudnotte.com/admin/users/parents-overview/how-to-change-a-parent-password-on-cloudnotte.md).

# How to change a parent password on Cloudnotte

<figure><img src="/files/ljfGyWIIxIvpfyS696Eu" alt=""><figcaption><p>Parent profile</p></figcaption></figure>

Click on the Parent for whom you want to change the password.

<figure><img src="/files/dpmc09rBn7jg9sVSnxT6" alt=""><figcaption><p>Selected Staff Profile</p></figcaption></figure>

Once you click on the Parent's name, a full profile of the Parent comes up on your screen.

Click on **Update Password** at the right hand corner of your screen.

<figure><img src="/files/dqEs69ZzwNwiCxNNC6Xd" alt=""><figcaption><p>Update password</p></figcaption></figure>

Note:\
If you encountered error while changing a parent's password, you should check for the following:\
1\. Ensure your internet connection is active\
2\. Ensure you  filled the same password fo**r New Password** and **Confirm Password**.\ <br>

If the issue persist you can contact support: [hello@meghee.com](mail:hello@meghee.com)